Providence Holy Family Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500077. The hospital type is acute care hospitals. The address is 5633 North Lidgerwood, Spokane, WA 99208. The overall rating is 2.
| Facility ID | 500077 |
| Facility Name | PROVIDENCE HOLY FAMILY HOSPITAL |
| Address | 5633 North Lidgerwood Spokane WA 99208 |
| County | Spokane |
| Telephone | (509) 482-0111 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 2 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 5, Worse: 1 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 1, No different: 9, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 62% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 55% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 34% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 72% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 19% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 78% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 19% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 58% |
| Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 31% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 59% |
| Communication about medicines - linear mean score | Score: 76 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 21% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 49% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 37% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 58% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 53% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 48% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 16% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 84% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 7% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 24% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 69% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 74% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 9% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 56% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 12% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 32% |
| Quietness - linear mean score | Score: 80 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 71% |
| Recommend hospital - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 25% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 44% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 26% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 11% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 89% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 519 | 2.8 | |
| Death rate for heart attack patients | No Different Than the National Rate | 68 | 13.5 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | Worse Than the National Rate | 272 | 12.2 | |
| Death rate for heart failure patients | No Different Than the National Rate | 318 | 13.3 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 625 | 17.8 | |
| Death rate for stroke patients | No Different Than the National Rate | 207 | 12.6 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 823 | 1.54 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 803 | 8.69 | |
| Serious blood clots after surgery | No Different Than the National Rate | 1516 | 3.36 | |
| Blood stream infection after surgery | No Different Than the National Rate | 772 | 5.75 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 346 | 0.88 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1097 | 1.41 | |
| Pressure sores | No Different Than the National Rate | 4420 | 0.12 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 52 | 196.56 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 5574 | 0.29 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 4821 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.00 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1446 | 2.35 |
| Street Address |
5633 NORTH LIDGERWOOD |
| City | SPOKANE |
| State | WA |
| Zip Code | 99208 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Inland Northwest Behavioral Health | 104 W 5th Ave, Spokane, WA 99204 | (425) 821-2000 | |
| Shriners Hospital for Children | 911 West 5th Avenue, Spokane, WA 99204 | (509) 623-0422 | |
| Prov Sacred Hrt Med Ctr & Childs Hosp. | 101 West 8th Avenue, Spokane, WA 99220 | (509) 474-3131 | 3 |
| Deaconess Medical Center | W 800 Fifth Avenue, Spokane, WA 99204 | (509) 473-5800 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Uw Medicine/Northwest Hospital | 1550 North 115th Street, Seattle, WA 98133 | (206) 364-0550 | 4 |
| Evergreenhealth Medical Center | 12040 Ne 128th Street, Kirkland, WA 98034 | (425) 899-1000 | 5 |
| Swedish Issaquah | 751 Ne Blakely Dr, Issaquah, WA 98029 | (425) 313-4000 | 4 |
| Legacy Salmon Creek Medical Center | 2211 Ne 139th Street, Vancouver, WA 98686 | (360) 487-1000 | 5 |
| Valley Medical Center | 400 S 43rd St, Renton, WA 98055 | (425) 228-3440 | 4 |
| Kadlec Regional Medical Center | 888 Swift Blvd, Richland, WA 99352 | (509) 946-4611 | 4 |
| Samaritan Hospital | 801 East Wheeler Road, Moses Lake, WA 98837 | (509) 765-5606 | 4 |
| Central Washington Hospital | 1201 South Miller Street, Wenatchee, WA 98807 | (509) 662-1511 | 4 |
| University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
| Virginia Mason Medical Center | 925 Seneca St, Seattle, WA 98101 | (206) 223-6600 | 5 |
| Find all hospitals in the state of WA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mason General Hospital & Family of Clinics | 901 Mt View Drive, Shelton, WA 98584 | (360) 426-1611 | 2 |
| Holy Rosary Healthcare | 2600 Wilson St, Miles City, MT 59301 | (406) 233-2600 | 3 |
| Hshs Holy Family Hospital Inc | 200 Health Care Dr, Greenville, IL 62246 | (618) 664-1230 | 4 |
| Holy Cross Hospital | 4725 N Federal Hwy, Ft Lauderdale, FL 33308 | (954) 771-8000 | 5 |
| Hansen Family Hospital | 920 South Oak Street, Iowa Falls, IA 50126 | (641) 648-4631 | |
| Holy Name Medical Center | 718 Teaneck Rd, Teaneck, NJ 07666 | (201) 833-3000 | 2 |
| Holy Cross Hospital | 1171 West Target Range Road, Nogales, AZ 85621 | (520) 285-3000 | |
| Scenic Mountain Medical Center, A Steward Family H | 1601 W 11th Place, Big Spring, TX 79720 | (432) 263-1211 | 2 |
| Holy Family Memorial | 2300 Western Ave, Manitowoc, WI 54221 | (920) 320-2011 | 4 |
| Providence Holy Cross Medical Center | 15031 Rinaldi St, Mission Hills, CA 91346 | (818) 365-8051 | 3 |
Do you have more infomration about Providence Holy Family Hospital? Please fill in the following form.
This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.