LOURDES MEDICAL CENTER

Address: 520 N Fourth Avenue, Pasco, WA 99301
Telephone: (509) 546-2278

LOURDES MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

LOURDES MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #501337. The hospital type is critical access hospitals. The address is 520 N Fourth Avenue, Pasco, WA 99301. The overall rating is 5.

Facility ID 501337
Facility Name LOURDES MEDICAL CENTER
Address 520 N Fourth Avenue
Pasco
WA 99301
County Franklin
Telephone (509) 546-2278
Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Church
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 8.
Better than the national value: 1, No different: 6, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 4.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 642, Response Rate: 35% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 76%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 5%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 19%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 70%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 23%
Patients who reported that their room and bathroom were "Always" cleanPercent: 77%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 16%
Cleanliness - linear mean scoreScore: 89 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 78%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 18%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 5%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 73%
Staff responsiveness - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 6%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 21%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 65%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 18%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 10%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 90%
Patients who "Agree" they understood their care when they left the hospitalPercent: 44%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 51%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 56%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 44%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 53%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate6791.9
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate858.9
Death rate for heart failure patientsNo Different Than the National Rate7912.7
Death rate for pneumonia patientsNo Different Than the National Rate13312.7
Death rate for stroke patientsNo Different Than the National Rate4614.2
Postoperative Acute Kidney Injury Requiring Dialysis Rate
Postoperative Respiratory Failure Rate
Serious blood clots after surgery
Blood stream infection after surgery
A wound that splits open after surgery on the abdomen or pelvis
Accidental cuts and tears from medical treatment
Pressure sores
Deaths among Patients with Serious Treatable Complications after Surgery
Collapsed lung due to medical treatment
Broken hip from a fall after surgery
Serious complications
Perioperative Hemorrhage or Hematoma Rate

Location Information

Street Address 520 N FOURTH AVENUE
City PASCO
State WA
Zip Code 99301

Hospitals in the state of WA

Hospital NameAddressTelephoneOverall Rating
Tacoma General Allenmore Hospital315 S Mlk Jr Way, Tacoma, WA 98415(253) 459-61274
Valley Medical Center400 S 43rd St, Renton, WA 98055(425) 228-34404
University of Washington Medical Ctr1959 Ne Pacific St Box 356151, Seattle, WA 98195(206) 598-33004
Swedish Issaquah751 Ne Blakely Dr, Issaquah, WA 98029(425) 313-40004
St Joseph Hospital2901 Squalicum Parkway, Bellingham, WA 98225(360) 734-54004
Virginia Mason Medical Center925 Seneca St, Seattle, WA 98101(206) 223-66005
Providence St Mary Medical Center401 W Poplar St, Walla Walla, WA 99362(509) 525-58905
Legacy Salmon Creek Medical Center2211 Ne 139th Street, Vancouver, WA 98686(360) 487-10005
Overlake Hospital Medical Center1035-116th Ave Ne, Bellevue, WA 98004(425) 688-50004
Olympic Medical Center939 Caroline St, Port Angeles, WA 98362(360) 417-70004
Find all hospitals in the state of WA

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States