Bluefield Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #510071. The hospital type is acute care hospitals. The address is 500 Cherry St, Bluefield, WV 24701. The overall rating is 3.
Facility ID | 510071 |
Facility Name | BLUEFIELD REGIONAL MEDICAL CENTER |
Address | 500 Cherry St Bluefield WV 24701 |
County | Mercer |
Telephone | (304) 327-1100 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Proprietary |
Emergency Services | Yes |
Overall Rating | 3 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 4. Better than the national value: 0, No different: 4, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 7, Worse: 1 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 72% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 17% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 66% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 23% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 81% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 5% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 14% |
Cleanliness - linear mean score | Score: 92 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 80% |
Nurse communication - linear mean score | Score: 91 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 6% |
Nurse communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 14% |
Patients who reported that their doctors "Always" communicated well | Percent: 78% |
Doctor communication - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
Doctor communication - star rating | Rating: 2 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 69% |
Staff responsiveness - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 20% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 68% |
Communication about medicines - linear mean score | Score: 81 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 16% |
Communication about medicines - star rating | Rating: 4 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
Discharge information - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 8% |
Care transition - linear mean score | Score: 78 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 46% |
Care transition - star rating | Rating: 2 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 7% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 55% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 53% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 10% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 37% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 48% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 45% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 19% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 81% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 12% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 23% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 65% |
Overall hospital rating - linear mean score | Score: 85 (scale 1-100) |
Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 82% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 7% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 11% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 79% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 15% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 59% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 11% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 30% |
Quietness - linear mean score | Score: 82 (scale 1-100) |
Quietness - star rating | Rating: 3 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 8% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 60% |
Recommend hospital - linear mean score | Score: 83 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 32% |
Recommend hospital - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 55% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 24% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
Summary star rating | Rating: 3 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 8% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 92% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 77 | 2 | |
Death rate for heart attack patients | No Different Than the National Rate | 133 | 11.4 | |
Death rate for CABG surgery patients | ||||
Death rate for COPD patients | No Different Than the National Rate | 205 | 9.4 | |
Death rate for heart failure patients | No Different Than the National Rate | 136 | 13 | |
Death rate for pneumonia patients | No Different Than the National Rate | 199 | 17.6 | |
Death rate for stroke patients | No Different Than the National Rate | 27 | 13.4 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 126 | 1.31 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 97 | 5.15 | |
Serious blood clots after surgery | No Different Than the National Rate | 373 | 5.74 | |
Blood stream infection after surgery | No Different Than the National Rate | 111 | 4.50 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 93 | 0.90 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 466 | 1.16 | |
Pressure sores | No Different Than the National Rate | 1553 | 0.32 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 28 | 162.70 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 2114 | 0.28 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 1931 | 0.11 | |
Serious complications | No Different Than the National Value | 0.97 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 360 | 2.38 |
Street Address |
500 CHERRY ST |
City | BLUEFIELD |
State | WV |
Zip Code | 24701 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Williamson Memorial Hospital | 859 Alderson Street, Williamson, WV 25661 | 3042352500 | 3 |
Boone Memorial Hospital | 701 Madison Avenue, Madison, WV 25130 | (304) 369-1230 | 4 |
Hampshire Memorial Hospital | 363 Sunrise Boulevard, Romney, WV 26757 | (304) 822-4561 | 4 |
United Hospital Center | 327 Medical Park Drive, Bridgeport, WV 26330 | (681) 342-1000 | 5 |
Logan Regional Medical Center | 20 Hospital Drive, Logan, WV 25601 | (304) 831-1101 | 4 |
Jackson General Hospital | 122 Pinnell St, Ripley, WV 25271 | (304) 372-2731 | 4 |
Plateau Medical Center | 430 Main Street, West, Oak Hill, WV 25901 | (304) 469-8600 | 3 |
Grant Memorial Hospital | 117 Hospital Drive, Petersburg, WV 26847 | (304) 257-1026 | 4 |
Princeton Community Hospital | 122 12th Street, Princeton, WV 24740 | (304) 487-7000 | 3 |
Greenbrier Valley Medical Center | 1320 Maplewood Avenue, Ronceverte, WV 24970 | (304) 647-4411 | 4 |
Find all hospitals in the state of WV |
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Kadlec Regional Medical Center | 888 Swift Blvd, Richland, WA 99352 | (509) 946-4611 | 4 |
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Cheyenne Regional Medical Center | 214 East 23rd Street, Cheyenne, WY 82001 | (307) 634-2273 | 3 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.