MAYO CLINIC HEALTH SYSTEM-FRANCISCAN MEDICAL CENTER INC

Address: 700 West Avenue South, La Crosse, WI 54601
Telephone: (608) 785-0940

MAYO CLINIC HEALTH SYSTEM-FRANCISCAN MEDICAL CENTER INC is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

MAYO CLINIC HEALTH SYSTEM-FRANCISCAN MEDICAL CENTER INC is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #520004. The hospital type is acute care hospitals. The address is 700 West Avenue South, La Crosse, WI 54601. The overall rating is 5.

Facility ID 520004
Facility Name MAYO CLINIC HEALTH SYSTEM-FRANCISCAN MEDICAL CENTER INC
Address 700 West Avenue South
La Crosse
WI 54601
County La Crosse
Telephone (608) 785-0940
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 1, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 10.
Better than the national value: 2, No different: 8, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 428, Response Rate: 34% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 75%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 3%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 22%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 66%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 2%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 32%
Patients who reported that their room and bathroom were "Always" cleanPercent: 84%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 11%
Cleanliness - linear mean scoreScore: 93 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 82%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 1%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 85%
Doctor communication - linear mean scoreScore: 94 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 2%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 13%
Patients who reported that they "Always" received help as soon as they wantedPercent: 70%
Staff responsiveness - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 3%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 27%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 69%
Communication about medicines - linear mean scoreScore: 82 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 14%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 10%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 90%
Patients who "Agree" they understood their care when they left the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 3%
Care transition - linear mean scoreScore: 84 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 57%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 2%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 64%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 52%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 55%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 9%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate3923.3
Death rate for heart attack patientsNo Different Than the National Rate18911.3
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1519.1
Death rate for heart failure patientsNo Different Than the National Rate36111.2
Death rate for pneumonia patientsNo Different Than the National Rate42012.8
Death rate for stroke patientsNo Different Than the National Rate17011.4
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate5951.73
Postoperative Respiratory Failure RateNo Different Than the National Rate5262.92
Serious blood clots after surgeryNo Different Than the National Rate11912.86
Blood stream infection after surgeryNo Different Than the National Rate5773.37
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate3570.99
Accidental cuts and tears from medical treatmentNo Different Than the National Rate8111.24
Pressure soresNo Different Than the National Rate33870.36
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate48172.47
Collapsed lung due to medical treatmentNo Different Than the National Rate43890.21
Broken hip from a fall after surgeryNo Different Than the National Rate37430.10
Serious complicationsNo Different Than the National Value0.74
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate11172.42

Location Information

Street Address 700 WEST AVENUE SOUTH
City LA CROSSE
State WI
Zip Code 54601

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Gundersen Lutheran Medical Center1910 South Ave, La Crosse, WI 54601(608) 782-73004

Hospitals in the state of WI

Hospital NameAddressTelephoneOverall Rating
Bay Area Medical Center3003 University Dr, Marinette, WI 54143(715) 735-66215
Mayo Clinic Health System Eau Claire Hospital1221 Whipple St, Eau Claire, WI 54703(715) 838-33115
Bellin Memorial Hospital744 S Webster Ave, Green Bay, WI 54301(920) 433-35005
Aurora Medical Center - Grafton975 Port Washington Road, Grafton, WI 53024(262) 329-10005
Fort Memorial Hospital611 Sherman Ave E, Fort Atkinson, WI 53538(920) 568-50005
Ssm Health St Clare Hospital - Baraboo707 14th St, Baraboo, WI 53913(608) 356-14005
St Joseph's Hospital2661 County Hwy I, Chippewa Falls, WI 54729(715) 717-72005
Ssm Health St Mary's Hospital - Janesville3400 East Racine Street, Janesville, WI 53546(608) 373-80005
Aurora Medical Center Kenosha10400 75th St, Kenosha, WI 53142(262) 948-56005
Watertown Memorial Hospital125 Hospital Drive, Watertown, WI 53098(920) 261-42105
Find all hospitals in the state of WI

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Mayo Clinic Health System - Fairmont800 Medical Center Drive, Po Box 800, Fairmont, MN 56031(507) 238-81004
Mayo Clinic Health System - Waseca501 North State Street, Waseca, MN 56093(507) 835-1210
Mayo Clinic Hospital5777 East Mayo Boulevard, Phoenix, AZ 85054(480) 515-62965
Mayo Clinic Health System Chippewa Valley1501 Thompson St, Bloomer, WI 54724(715) 568-2000
Mayo Clinic Hospital Rochester1216 Second Street Southwest, Rochester, MN 55902(507) 255-51235
Mayo Clinic Health System Eau Claire Hospital1221 Whipple St, Eau Claire, WI 54703(715) 838-33115
Mayo Clinic Health System-Springfield625 Jackson Avenue North, Springfield, MN 560875077236201
Mayo Clinic Health System - Mankato1025 Marsh Street, Mankato, MN 56002(507) 625-40314
Mayo Clinic Health System - St James1101 Moulton and Parsons Drive, St James, MN 56081(507) 375-8601
Mayo Clinic Health System Oakridge13025 8th St, Osseo, WI 54758(715) 597-3121

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States