ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

Address: 3200 Pleasant Valley Road, West Bend, WI 53005
Telephone: (262) 334-5533

ST JOSEPHS COMMUNITY HOSPITAL WEST BEND is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

ST JOSEPHS COMMUNITY HOSPITAL WEST BEND is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #520063. The hospital type is acute care hospitals. The address is 3200 Pleasant Valley Road, West Bend, WI 53005. The overall rating is 5.

Facility ID 520063
Facility Name ST JOSEPHS COMMUNITY HOSPITAL WEST BEND
Address 3200 Pleasant Valley Road
West Bend
WI 53005
County Waukesha
Telephone (262) 334-5533
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 4.
Better than the national value: 1, No different: 3, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 9.
Better than the national value: 2, No different: 7, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 902, Response Rate: 34% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 66%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 26%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 62%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 32%
Patients who reported that their room and bathroom were "Always" cleanPercent: 70%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 9%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 21%
Cleanliness - linear mean scoreScore: 86 (scale 1-100)
Cleanliness - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 82%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 15%
Patients who reported that their doctors "Always" communicated wellPercent: 82%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 64%
Staff responsiveness - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 7%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 29%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 80 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 9%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 91%
Patients who "Agree" they understood their care when they left the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 84 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 56%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 33%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 64%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 41%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 55%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 10%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate1942.6
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1599
Death rate for heart failure patientsNo Different Than the National Rate26012.9
Death rate for pneumonia patientsNo Different Than the National Rate21513.6
Death rate for stroke patientsNo Different Than the National Rate8711.9
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate2571.31
Postoperative Respiratory Failure RateNo Different Than the National Rate2315.13
Serious blood clots after surgeryNo Different Than the National Rate4743.95
Blood stream infection after surgeryNo Different Than the National Rate2484.39
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate1120.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate3631.15
Pressure soresNo Different Than the National Rate21400.63
Deaths among Patients with Serious Treatable Complications after SurgeryNumber of Cases Too Small
Collapsed lung due to medical treatmentNo Different Than the National Rate27230.24
Broken hip from a fall after surgeryNo Different Than the National Rate24430.11
Serious complicationsNo Different Than the National Value0.96
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate4492.37

Location Information

Street Address 3200 PLEASANT VALLEY ROAD
City WEST BEND
State WI
Zip Code 53005

Hospitals in the state of WI

Hospital NameAddressTelephoneOverall Rating
Community Memorial HospitalW180 N8085 Town Hall Rd, Menomonee Falls, WI 53051(262) 251-10005
Aurora Sheboygan Memorial Medical Ctr2629 N 7th St, Sheboygan, WI 53083(920) 451-50005
Ssm Health St Mary's Hospital - Madison700 South Park St, Madison, WI 53715(608) 251-61005
Ssm Health St Clare Hospital - Baraboo707 14th St, Baraboo, WI 53913(608) 356-14005
Bellin Memorial Hospital744 S Webster Ave, Green Bay, WI 54301(920) 433-35005
Mayo Clinic Health System Eau Claire Hospital1221 Whipple St, Eau Claire, WI 54703(715) 838-33115
Aurora Medical Center Kenosha10400 75th St, Kenosha, WI 53142(262) 948-56005
Ascension St Michaels Hospital900 Illinois Ave, Stevens Point, WI 54481(715) 346-50005
St Joseph's Hospital2661 County Hwy I, Chippewa Falls, WI 54729(715) 717-72005
Aurora Lakeland Medical CenterW3985 County Road Nn, Elkhorn, WI 53121(262) 741-20005
Find all hospitals in the state of WI

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States