MAYO CLINIC HEALTH SYSTEM EAU CLAIRE HOSPITAL

Address: 1221 Whipple St, Eau Claire, WI 54703
Telephone: (715) 838-3311

MAYO CLINIC HEALTH SYSTEM EAU CLAIRE HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

MAYO CLINIC HEALTH SYSTEM EAU CLAIRE HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #520070. The hospital type is acute care hospitals. The address is 1221 Whipple St, Eau Claire, WI 54703. The overall rating is 5.

Facility ID 520070
Facility Name MAYO CLINIC HEALTH SYSTEM EAU CLAIRE HOSPITAL
Address 1221 Whipple St
Eau Claire
WI 54703
County Eau Claire
Telephone (715) 838-3311
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 3, No different: 4, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 2, No different: 9, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 491, Response Rate: 33% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 68%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 5%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 27%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 66%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 5%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 29%
Patients who reported that their room and bathroom were "Always" cleanPercent: 77%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 18%
Cleanliness - linear mean scoreScore: 90 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 81%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 16%
Patients who reported that they "Always" received help as soon as they wantedPercent: 67%
Staff responsiveness - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 5%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 28%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 61%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 15%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 24%
Discharge information - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 12%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 88%
Patients who "Agree" they understood their care when they left the hospitalPercent: 41%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 83 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 55%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 33%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 62%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 46%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 55%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 12%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate5212
Death rate for heart attack patientsNo Different Than the National Rate25610.8
Death rate for CABG surgery patientsNo Different Than the National Rate1343.4
Death rate for COPD patientsNo Different Than the National Rate2138.6
Death rate for heart failure patientsNo Different Than the National Rate64210.1
Death rate for pneumonia patientsNo Different Than the National Rate54514.3
Death rate for stroke patientsNo Different Than the National Rate18215.7
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate13101.25
Postoperative Respiratory Failure RateNo Different Than the National Rate9814.18
Serious blood clots after surgeryNo Different Than the National Rate23914.17
Blood stream infection after surgeryNo Different Than the National Rate12613.31
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate5080.97
Accidental cuts and tears from medical treatmentNo Different Than the National Rate12041.12
Pressure soresNo Different Than the National Rate64280.09
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate90157.56
Collapsed lung due to medical treatmentNo Different Than the National Rate73960.22
Broken hip from a fall after surgeryNo Different Than the National Rate63140.13
Serious complicationsBetter Than the National Value0.73
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate22402.20

Location Information

Street Address 1221 WHIPPLE ST
City EAU CLAIRE
State WI
Zip Code 54703

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Marshfield Medical Center - Eau Claire2310 Craig Rd, Eau Claire, WI 54701(715) 858-81003
Sacred Heart Hospital900 W Clairemont Ave, Eau Claire, WI 54701(715) 717-41313

Hospitals in the state of WI

Hospital NameAddressTelephoneOverall Rating
Community Memorial HospitalW180 N8085 Town Hall Rd, Menomonee Falls, WI 53051(262) 251-10005
Ascension St Michaels Hospital900 Illinois Ave, Stevens Point, WI 54481(715) 346-50005
Aurora Lakeland Medical CenterW3985 County Road Nn, Elkhorn, WI 53121(262) 741-20005
St Josephs Community Hospital West Bend3200 Pleasant Valley Road, West Bend, WI 53005(262) 334-55335
Bellin Memorial Hospital744 S Webster Ave, Green Bay, WI 54301(920) 433-35005
Bay Area Medical Center3003 University Dr, Marinette, WI 54143(715) 735-66215
Mayo Clinic Health System-Franciscan Medical Center Inc700 West Avenue South, La Crosse, WI 54601(608) 785-09405
University of Wi Hospitals & Clinics Authority600 Highland Avenue, Madison, WI 53792(608) 263-89915
Ssm Health St Mary's Hospital - Janesville3400 East Racine Street, Janesville, WI 53546(608) 373-80005
Aurora Medical Center Kenosha10400 75th St, Kenosha, WI 53142(262) 948-56005
Find all hospitals in the state of WI

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Mayo Clinic Health System-New Prague301 2nd Street Northeast, New Prague, MN 56071(952) 758-4431
Mayo Clinic Health System-Northland1222 E Woodland Ave, Barron, WI 54812(715) 537-31862
Mayo Clinic Health System - Mankato1025 Marsh Street, Mankato, MN 56002(507) 625-40314
Mayo Clinic Health System - Albert Lea and Austin404 West Fountain Street, Albert Lea, MN 56007(507) 377-64523
Mayo Clinic Health System-Springfield625 Jackson Avenue North, Springfield, MN 560875077236201
Mayo Clinic Hospital Rochester1216 Second Street Southwest, Rochester, MN 55902(507) 255-51235
Mayo Clinic Health System In Waycross1900 Tebeau Street, Waycross, GA 31501(912) 287-25003
Mayo Clinic Hospital5777 East Mayo Boulevard, Phoenix, AZ 85054(480) 515-62965
Mayo Clinic Health System - St James1101 Moulton and Parsons Drive, St James, MN 56081(507) 375-8601
Mayo Clinic Florida4500 San Pablo Rd, Jacksonville, FL 32224(904) 953-20005

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States