Marshfield Medical Center-Neillsville/ Memorial Medical Center) is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #521323. The hospital type is critical access hospitals. The address is 216 Sunset Place, Neillsville, WI 54456.
| Facility ID | 521323 |
| Facility Name | MARSHFIELD MEDICAL CENTER-NEILLSVILLE/ MEMORIAL MEDICAL CENTER) |
| Address | 216 Sunset Place Neillsville WI 54456 |
| County | Clark |
| Telephone | (715) 743-3101 |
| Hospital Type | Critical Access Hospitals |
| Hospital Ownership | Voluntary non-profit - Church |
| Emergency Services | Yes |
| Overall Rating | (Measures: 16) |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: . Better than the national value: , No different: , Worse: |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 1. Better than the national value: 0, No different: 1, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 2. Better than the national value: 0, No different: 2, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: . Better than the national value: , No different: , Worse: 5 |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 5. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 79% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 79% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 21% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 66% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 2% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 32% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 86% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 4% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 10% |
| Cleanliness - linear mean score | Percent: 10% |
| Cleanliness - star rating | Percent: 10% |
| Patients who reported that their nurses "Always" communicated well | Percent: 74% |
| Nurse communication - linear mean score | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Percent: 5% |
| Patients who reported that their nurses "Usually" communicated well | Percent: 21% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Percent: 81% |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Percent: 5% |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 72% |
| Staff responsiveness - linear mean score | Percent: 72% |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 1% |
| Staff responsiveness - star rating | Percent: 1% |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 27% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Percent: 63% |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Percent: 17% |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Percent: 20% |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 16% |
| Discharge information - star rating | Percent: 16% |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 84% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 56% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
| Care transition - linear mean score | Percent: 4% |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 40% |
| Care transition - star rating | Percent: 40% |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 2% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 51% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 66% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 29% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 54% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 42% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 18% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 82% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 77% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 78% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 14% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 22% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 64% |
| Overall hospital rating - linear mean score | Percent: 64% |
| Overall hospital rating - star rating | Percent: 64% |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 75% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 4% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 21% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 69% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 25% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 71% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 24% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 81% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 16% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 52% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 5% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 43% |
| Quietness - linear mean score | Percent: 43% |
| Quietness - star rating | Percent: 43% |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 9% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 58% |
| Recommend hospital - linear mean score | Percent: 58% |
| Patients who reported YES, they would probably recommend the hospital | Percent: 33% |
| Recommend hospital - star rating | Percent: 33% |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 51% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 19% |
| Summary star rating | Percent: 19% |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 15% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 85% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 33 | 2.2 | |
| Death rate for heart attack patients | Number of Cases Too Small | |||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | Number of Cases Too Small | |||
| Death rate for heart failure patients | Number of Cases Too Small | |||
| Death rate for pneumonia patients | Number of Cases Too Small | |||
| Death rate for stroke patients | ||||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | ||||
| Postoperative Respiratory Failure Rate | ||||
| Serious blood clots after surgery | ||||
| Blood stream infection after surgery | ||||
| A wound that splits open after surgery on the abdomen or pelvis | ||||
| Accidental cuts and tears from medical treatment | ||||
| Pressure sores | ||||
| Deaths among Patients with Serious Treatable Complications after Surgery | ||||
| Collapsed lung due to medical treatment | ||||
| Broken hip from a fall after surgery | ||||
| Serious complications | ||||
| Perioperative Hemorrhage or Hematoma Rate |
| Street Address |
216 SUNSET PLACE |
| City | NEILLSVILLE |
| State | WI |
| Zip Code | 54456 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Watertown Memorial Hospital | 125 Hospital Drive, Watertown, WI 53098 | (920) 261-4210 | 5 |
| St Joseph's Hospital | 2661 County Hwy I, Chippewa Falls, WI 54729 | (715) 717-7200 | 5 |
| Bay Area Medical Center | 3003 University Dr, Marinette, WI 54143 | (715) 735-6621 | 5 |
| St Josephs Community Hospital West Bend | 3200 Pleasant Valley Road, West Bend, WI 53005 | (262) 334-5533 | 5 |
| Aurora Medical Center Kenosha | 10400 75th St, Kenosha, WI 53142 | (262) 948-5600 | 5 |
| Ssm Health St Mary's Hospital - Madison | 700 South Park St, Madison, WI 53715 | (608) 251-6100 | 5 |
| Aurora Sheboygan Memorial Medical Ctr | 2629 N 7th St, Sheboygan, WI 53083 | (920) 451-5000 | 5 |
| Fort Memorial Hospital | 611 Sherman Ave E, Fort Atkinson, WI 53538 | (920) 568-5000 | 5 |
| Ascension St Michaels Hospital | 900 Illinois Ave, Stevens Point, WI 54481 | (715) 346-5000 | 5 |
| Aurora Medical Center - Grafton | 975 Port Washington Road, Grafton, WI 53024 | (262) 329-1000 | 5 |
| Find all hospitals in the state of WI | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Memorial University Medical Center | 4700 Waters Avenue, Savannah, GA 31404 | (912) 350-3691 | 2 |
| Conemaugh Memorial Medical Center | 1086 Franklin Street, Johnstown, PA 15905 | (814) 534-9000 | 3 |
| United Memorial Medical Center | 127 North Street, Batavia, NY 14020 | (585) 343-6030 | 3 |
| Marshfield Medical Center | 611 St Joseph Ave, Marshfield, WI 54449 | (715) 387-9963 | 3 |
| Marshfield Medical Center - Ladysmith | 900 College Ave West, Ladysmith, WI 54848 | (715) 532-5561 | 4 |
| Memorial Medical Center | 1615 Maple Lane, Ashland, WI 54806 | (715) 685-5500 | 3 |
| Marshfield Medical Center - Rice Lake | 1700 West Stout Street, Rice Lake, WI 54868 | (715) 234-1515 | 5 |
| Reeves Memorial Medical Center | 409 First Street, Bernice, LA 71222 | (318) 285-9066 | |
| Maui Memorial Medical Center | 221 Mahalani Street, Wailuku, HI 96793 | (808) 244-9056 | 3 |
| Marshfield Medical Center - Eau Claire | 2310 Craig Rd, Eau Claire, WI 54701 | (715) 858-8100 | 3 |
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