|Place Name||Kent Home Services|
130 60th St SW
|Vicinity||130 60th Street Southwest, Grand Rapids|
|Phone Number||(616) 534-4909|
|International Phone||+1 616-534-4909|
|Place Type||general_contractor, point_of_interest, establishment|
|Operating Hours||Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Company has poor customer service. Kent Services did not complete the quoted job and still billed me for the full service they quoted. The issues with the service are that they did not do the estimated work and left quoted areas untouched and they left new cracks in my driveway from their equipment. Angie in customer service was contacted multiple times via email and phone calls and still has not produced a call back or email response.
Wonderful experience with Kent Basement Solutions. Laurel who called to arrange my estimate was very friendly and helpful and Justin was very detailed in his review of my basement and estimate. Once I was able to set up the appointment, they were out within a week. Greg called the next day to ask how everything was going which I thougth was great customer service. The day after they fixed my leak it poured all day and my basement was still dry. I would highly recommend Kent Basement Solutions for any and all leak problems.
From the time the salesman arrived until the job was finished I felt comfortable that I was dealing with knowledgeable and honest folks. From sales to technicians it was a smooth project. I underscore the knowledge base and sincerity. I know nothing about this type of work and had the real sense that they would take the time to answer my questions and make sure I was satisfied when it was done.
We are so happy with the concrete raising work that Kent Company did for us. Our front walkway was a big safety concern, the sidewalk was so uneven. Kent Company was able to quickly and efficiently fix the problem for us. It is amazing what they can do in such a short period of time. We appreciate their professionalism.
Kent Concrete was no less than awesome to work with from start to finish. The Technicians who came to do the work were on time, professional, and explained the process before starting. When I came out to view the finished job, I saw they also raised the slab on the drive sitting next to the porch so it would not be able to slide forward NO Charge! That is going Above and beyond! Thanks for a great job!
|Full Address||130 60th St SW, Grand Rapids, MI 49548, United States|
|Geo (Latitude, Longitude)||(42.8544865, -85.6680124)|
|Route||60th Street Southwest (60th St SW)|
|Administrative Division - Level 1||Michigan (MI)|
|Country||United States (US)|
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