|Place Name||Banfield Pet Hospital|
517 E 117th St
|Vicinity||517 East 117th Street, New York|
|Phone Number||(212) 996-3238|
|International Phone||+1 212-996-3238|
|Place Type||veterinary_care, point_of_interest, establishment|
|Operating Hours||Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 2:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM
It was my first time at BPH & I couldn't have been happier. I was lucky to go on a day that wasn't super busy, but regardless I was seen after only a 5-minute wait. The people were all very nice, the receptionist Tiffany is so warm and welcoming, and my nurse Liz was very informative and sweet with both me & my kitten. Dr. Keller was extremely informative, thorough, I didn't feel rushed, she was considerate of my financial budget, & had the best bed side manner - which not every doctor has - so I appreciated her. It was as if I was talking with my friend. Overall, I had a great experience & although it seems unrealistic to give 5 stars or have no bad critiques, but I honestly have nothing bad to say about the people or service. Dr. Keller made me feel so comfortable & I will definitely be going back to her for my other kitten & future visits!
Didn't like that their on-line information for a pet estimate plan price asks the owner's age. It sounds like if you are too old for their expectations they will give you a higher price estimate, or they would refuse service altogether. Something is not right. Their clinic should have more privacy for waiting pet's parents. You see them there exposed to the clients of the Petsmart store while they look overwhelmed sitting there for their pet's situation.
While the doctors are really great, reception never picks up the phone or returns my calls. I spend hours out of a day trying to contact Banfield to make appointments or contact about a prescription, and no one replies, I just have to keep calling until I get a response. Please I really don't understand the issue. I'd give the reception 2 stars, but the doctors 5 stars. Wish it didn't have to be this way.
If there was an option to remove stars, I would have chosen that. Worse animal hospital ever. Worse Banfield!! They are rude, they don’t care about the animals, they couldn’t care less about emergencies. But they have no problem taking your monthly membership. This is a total scam!
These folks are seriously the best. The entire staff are all kind, sweet, caring, knowledgable and capable. I have been coming to them for over 4 years and honestly I cannot say enough good things about them on all fronts. Excellent communication, even when they're slammed/busy. I have the health plan and it has saved me from there start. Additionally the preventative care and yearly comprehensive exams are excellent. Considering this is NYC the prices are very reasonable.
|Full Address||517 E 117th St, New York, NY 10035, USA|
|Geo (Latitude, Longitude)||(40.7953215, -73.930719)|
|Route||East 117th Street (E 117th St)|
|Sublocality Level 1||Manhattan|
|Administrative Division - Level 2||New York County|
|Administrative Division - Level 1||New York (NY)|
|Country||United States (US)|
|Place Name||Place Address||Rating|
|Costco Wholesale||517 E 117th St, New York, NY 10035, USA||4.3|
|Bob's Discount Furniture||517 E 117th St, New York, NY 10035, USA||3.4|
|PetSmart East Harlem||517 E 117th St, New York, NY 10035, United States||4.2|
|Target||517 E 117th St Suite 201, New York, NY 10035, USA||3.9|
|Marshalls||517 East 117th St, Ste 401, New York, NY 10035, United States||4.1|
|Old Navy||517 E 117th St, New York, NY 10029, United States||3.7|
|East Harlem Council for Community Improvement, Inc.||413 E 120th St, New York, NY 10035, United States||0|
|El Barrio's Operation Fight Back||413 E 120th St # 403, New York, NY 10035, United States||0|
|New York City Health & Hospital||413 E 120th St, New York, NY 10035, United States||0|
|Manhattan Center For Science and Mathematics||280 Pleasant Ave, New York, NY 10029, United States||4|
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